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In order to better serve our customers upon they arrive to Tunisia and to make them feel as if they are in their own country during their stay, we offer an excellent arrival and departure assistance service at all airports of Tunisia. As soon as you pick up your luggage and pass through the arrivals gate, you will find our qualified and multilingual assistants waiting for you with a smile on their faces and a welcome sign with your name or the name of your agency to accompany you to your hotel and give you all informations you need to make your stay in Tunisia enjoyable.
According to Tunisian law, the only body authorized to organize tours and tourist excursions in Tunisian territory is the travel agency approved by the Ministry of Tourism. All tours and excursions must be accompanied by a detailed program and approved by the regional tourism commission. It is strictly forbidden to organize the tours and excursions without a professional guide approved by the Ministry of Tourism and holder of a professional badge renewable annually. For our branding image, Tacapes Tous provides experienced multilingual tour guides with extensive linguistic, historical and cultural knowledge to better serve our clients and make their trips enjoyable.
All our Saharan tours and desert treks are accompanied by local Saharan guides from Berber and Nomad tribes in southern Tunisia with a great knowledge of Saharan trails and tracks. All our guides speak your language and will be habby to accompany you throughout your adventure in the heart of the Tunisian desert, they are very helpful and will take care of you down to the smallest of details. You’ll enjoy with them memorable evenings around a campfire in Tunisia Sahara Desert under a special starry sky.
During all your stay in Tunisia, we will be at your service at any time in case of need. Tacapes Tours offers a reliable customer service available 7/7 & 24/24 to facilitate all tasks and resolve quickly and efficiently any problem or incident that may arise during your stay.We provide you with a telephone number that will allow you to call directly even by Whatsapp our very helpful assistance agents who will be available to listen to you carfully to help you to resolve quickly the problem and continue your stay in the best way.